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行司和代

kazuyogyouji@gmail.com

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​Privacy Policy

Your privacy is important to us. ROKUHA’s policy is to respect your privacy regarding any information we may collect from you across our website, https://www.rokaha.net/, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We don’t share any personally identifying information publicly or with third parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. Cookie Policy for https://www.rokaha.net/ This is the Cookie Policy for https://www.rokaha.net/. What Are Cookies As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site’s functionality. How We Use Cookies We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use. Disabling Cookies You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies. The Cookies We Set Account-related cookies: If you create an account with us, we use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, but in some cases, they may remain afterwards to remember your site preferences when logged out. Login-related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure you can only access restricted features and areas when logged in. Email newsletter-related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. Orders processing-related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. Surveys-related cookies: From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages. Forms-related cookies: When you submit data to us through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. Site preferences cookies: In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences. Third-Party Cookies In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site. This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site whilst ensuring we understand which optimizations our users appreciate the most. As we sell products, it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites may set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Terms of Service

Here is a sample Terms and Conditions in English, based on Wix's official guidelines. You can customize the sections to fit your business needs: Terms and Conditions This website is owned and operated by ROKUHA. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors mineral-based natural cosmetics and related services. By accessing or using our website, you approve that you have read, understood, and agree to be bound by these Terms. Who Can Use Our Website To use our website and/or receive our services, you must be at least the legal age of majority in your jurisdiction and possess the legal authority to enter into these Terms. You are not allowed to use this website or receive services if prohibited in your country or under any law or regulation applicable to you. Commercial Terms When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy; (ii) you enter into a legally binding contract to purchase an item when you complete the check-out payment process. Prices are listed on the website and may change at any time. Return and Refund Policy For any undamaged product, return it with its included accessories and packaging along with the original receipt within 14 days of receipt, and we will exchange it or offer a refund based upon the original payment method. Some products may not be eligible for return. Intellectual Property All materials on this website, including software, images, text, graphics, logos, and all intellectual property rights, are the exclusive property of ROKUHA. You agree not to copy, reproduce, transmit, publicly display, or create derivative works thereof. Account Suspension We may terminate or suspend your access to the service without notice and liability for any reason, including violation of these Terms or applicable law. Indemnification You agree to indemnify and hold ROKUHA harmless from any demands, loss, liability, claims, or expenses made against us by any third party due to your use of the website or services. Limitation of Liability To the maximum extent permitted by law, ROKUHA shall not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or relating to the use of, or inability to use, the service. Changes to Terms We reserve the right to modify these Terms at our sole discretion. Continued use of the website after changes constitutes acceptance of the new Terms. Promotional Emails You agree to receive promotional messages from us. If you do not wish to receive such materials, please notify us at any time. Governing Law These Terms shall be governed by the laws of Japan. Any disputes shall be decided exclusively by a court of competent jurisdiction located in Tokyo. Contact Information For customer support, please contact us via the details provided on our website. For more details and sample clauses, see the official Wix Help Center article: Creating a Terms and Conditions Policy You should tailor these terms to your specific business and seek legal advice if needed.

Return & Refund Policy

ROKUHA wants you to be satisfied with your purchase. Please read the policy below regarding returns and refunds.

Eligible Items:
Items must be unused, undamaged, and in their original packaging, including all accessories. Certain items, such as personal or hygiene-related products, may not be eligible for return.

Return Period:
Eligible items may be returned within 14 days of receipt. Refunds or exchanges will be processed after we receive and inspect the returned items.

Refunds:
Refunds are issued to the original payment method. Shipping fees are non-refundable, except when the return is due to our error (e.g., defective or wrong item).

Return Process:

  1. Contact us through the website to request a return.

  2. Provide your order number, product name, and reason for return.

  3. Follow the instructions we provide for returning the item.

  4. Pack the item securely to avoid damage during shipping.

Exchanges:
Exchanges are possible for items of equal value, depending on availability.

Damaged or Defective Items:
If your item is damaged or defective, contact us immediately. We will provide a replacement or refund at no extra cost.

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​特定商取引法に基ずく表記

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販売事業者：RIKUHA

運営統括責任者名： 行司　和代
郵便番号：〒704－8127
所在地：岡山県岡山市東区西大寺新307

電話番号：080－2914－8080

メールアドレス：kazuyogyouji@gmail.com

  • 販売価格と配送料 - 商品およびサービスの税込価格と配送料

例：

販売価格と配送料 ：

販売価格はウェブサイトに表示された金額（表示価格 / 消費税込）をご参照ください。
送料は無料です。販売価格に送料が含まれています。

  • 支払い時期と方法 - 代金の支払い方法および支払い時期

お支払い時期と方法：

​支払い時期　商品注文確定時に、代金が確定しお支払い義務が発生します。【各カード会社の引き落とし日については、ご利用のカード会社にご確認ください。】

お支払いにはクレジットカード、PayPal、ご利用いただけます。
 

  • 商品の引き渡し時期 - 受注後に商品が配送先に届く時期

商品の引き渡し時：

ご注文の確定後、3日以内に提携倉庫より発送いたします。発送完了後、商品の到着まで通常14日以内をようします。
 

  • 返品・返金規約 - 商品に欠損がある・ない場合の返品、交換方法およびその送料について

返品・返金規約：

未使用の商品に限り返品可。返品・返金をご希望の場合は、商品到着から7日以内にご連絡いただく必要があります。返品に伴う送料はお客様負担となります。​​

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